Having trouble getting the app to work?
We will help you to find out why!
Before you write to us, we want you to check that you have the latest version of your phone's operating system and that you have the latest version of the app.
Then restart the app.
Still doesn´t work?! 😭
Oh, No!!!!! Still not working!
Now it's time to write to us!
Tell us what phone you have and what operating system and version of the app (view in settings in the app).
Give us a detailed description and send a screenshot… pictures helps us a lot!
Do you have any further questions?
If you have any further questions, please do not hesitate to contact us. The easiest way to reach us is via the chat