§6 Cancellation policy
Driving lessons
• Cancellation and rescheduling of driving lessons must be made no later than 12 noon on the weekday before the driving lesson.
• Cancellation of overtaking and dark lessons must be made no later than 12:00 two weekdays before the lesson
Courses
• Cancellations of Introductory Course / Risk 1 courses must be made no later than 12:00, 2 weekdays before the booked service.
• Cancellations of the Risk 2 course must be made no later than 12:00 noon, 4 weekdays before the booked service.
• Cancellations of Moped training must be made no later than 12:00, 1 week before the booked service.
Intensive training
• Cancellation of intensive training must be made no later than 2 weeks before the start of the training.
Keep in mind that if you do not cancel/reschedule your driving lesson in time, you will have to pay for the driving lesson. If you become acutely ill, a sick note/certificate from your manager, school or doctor/health center must be presented within 7 days of the actual date you were sick and thus you avoid being charged for the lesson. NB! VAB is NOT considered a valid absence.
Rebooking can be done on your own in the My Driver's License app. Cancellations can be made at the office or by phone, e-mail or chat.
We reserve the right to cancel a lesson/course in case of illness or other reason that means that we cannot hold the training as intended.
Do you have any further questions?
If you have any further questions, please do not hesitate to contact us. The easiest way to reach us is via the chat